Hilton at Resorts World Bimini Reviews: 84 Verified Reviews Latest 2024 | Trip.com (2024)

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Verified reviews

Became sick on way there.They will not refund my money

Hotel room was clean and comfortable during my stay!Great amenities and also great service staff! Would highly recommend to stay in Bimini!

This is by far the worst hotel I have stayed in for many years.The food is very bland with a gas station flair.The pools are extremely loud with Boomda Boomda rap music. Asking the bartender to turn the level down is a non starter as “It is only one level man”.The pools are not heated, they actually feel to be chilled.Not one single hotel employee went out of their way to provide any level of service above the very bare minimum.Not recommended for people that travel for a living.

A/C in room was extremely cold at timesExtremely warm at times could not adjust temp in room. Also half of the lights did not work. Safe malfunctioned twice in 2 days. Most of staff was not very friendly

Property was wonderful! In the off season I’d recommend more restaurants be open OR have a larger menu for the ones that are open because we had to eat at the same place several nights. I’d also recommend a hot tub for adults. Otherwise it was a wonderful stay!

pros:The hotel has a nice appearance and decent rooms.Beautiful location.really nice roof pool con’s:No room serviceI had no hot water and nearly zero water pressure in the shower for two days and no one really cared.Restaurant food was lower quality

So we arrived on Wednesday, November 15. It was raining when we left Ft. Lauderdale which is fine. We arrived at the hotel (after taking a ferry and taxi. Crazy how how transfers are not offered as the island is not that big), when we arrived, we asked if we could change rooms because water was coming in through the sliding doors but I was told they would call me back. No one called me back and finally when I went to the front desk, they said no rooms were available. Mind you we arrived in the middle of a storm and it was empty with very few guests in site. My friends who were traveling with us, had water coming down from the elevator ceilings, lobby floors were flooding with water. We stayed in our without any changes offered by the hotel. The next day, our bathroom smelled moldy and then the following day, the worst sewage smell coming from all toilets. There is rust in the public bathrooms. Another negative is when Virgin cruise ships arrive, you can’t use the beach club amenities. And by chance, Virgin cruise ships arrive two days in a row and the hotel tells us we are not allowed to go to the beach club as it’s only reserved for the cruise ship. I do wish this info is sent to hotel guests prior to arrival so we can make other arrangements. Overall it was frustrating. Wouldn’t come back

Anyone that enjoys spending 1500 for 3 days and loves to be treated like trash, this is the place for you!! Throw the entire staff away and get someone in this hotel that can train on hospitality and is skilled at creating a fun enjoyable atmosphere. The hotel is too expensive to treat their guest like they don’t matter. They need to take some cues from Punta c*nta’s Hyatt definitely not a place I would recommend or visit again.

The room view was nice, but very limited friendly staff. Sadly, cause they seem to depwnd on tourist like me. I not planning to return to the island. There is a lit of trash everywhere. Sadly, cause is a beautiplace n it looks like its people are suffering.

The breakfast in main restaurant could have had more options for non meat eaters and mort fruit

On Bimini there are limited options for hotel stay. The ferry arrives with day trippers and others staying longer. The reception desk gets extremely busy with check-ins and different patrons coming up to ask general questions. This is very unorganized and chaotic. Starbucks and area to order beverages is right along side the reception desk to the back, and as you can imagine very busy during this high traffic time. The Lobby has 2 main restaurants and again can become quite a distraction when the reception/Starbucks area is busy. The carpet in the hallways to access the rooms smell moldy and horrible. I learned this hotel is not that old, less than 6 years but based on my room upkeep seems to be lacking. I had to switch my room because the a/c was not functioning even after getting an engineer to fix it still stayed at 90. The food is not that tasty for what you pay. I would recommend getting a villa.

The property was nice in the lobby area, but the pools needed umbrellas for shade and the hallways towards the rooms smelled musty and were not kept up. I was very disappointed in the room assigned to me at first, which was almost the last one down a very long hall facing a concrete slab. We made a change and were charged even more, without the room being that much better, nor being an ocean-facingroom.

The property is beautiful and it is very nice. The staff are not pleasure at all. Not happy to provide services very disrespectful, unhappiness providing services not helpful at all to guesses. It is so sad because the beach and the hotel are Amazing!!

This resort is sooo expensive for what you get. The food terrible, the only good restaurant was the sushi bar. The service so bad. And, the golf cart I had rented and was parked in front of the hotel was stolen.

My husband and I stayed at the Hilton and were not impressed. Where do I start… First and foremost, the hotel accommodates to the cruise ships that come is almost daily over their own guests, even though we pay more to stay there. If a carnival cruise comes in, the beach is overcrowded. If a Virgin cruise ship comes in, hotel guests have no access to the beach and pool at all because they restrict it to cruise passengers only. Unreal! They cater to the ships over their own guests. Beach towels were readily available when the ships were there, but when we asked for them the next day (no cruise ship that day) they didn’t have any clean towels at all! What do you know? Same with the beach, if no cruise ship, then no drink stand. Only bar service. There were people walking around the beach taking drink orders. We asked two different staff members (Enisha and another male) about refills, which we got the day prior from the stand. They told us to hold on while they went to ask. Unfortunately, neither of them returned or bothered to answer our question. We were completely ignored. Also, because the cruise ship was not there that day, they had a landscaping blower constantly going off while we were trying to relax on the beach. We were made to feel like second-class citizens. Room doors don’t close properly.Trash left everywhere by the rooftop pool.Main shower head did not work properly.Be sure you take the resort ferry directly to the hotel from the south pier.