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Horrible Bosses. The Devil Wears Prada. Tyrannical managers are often the subject of office comedies. But behind the satire lies a darker reality. Despite some improvements in workplace practices, many leaders may still set unreasonable expectations, display favoritism, steal credit, use inappropriate language, or discriminate against employees who exhibit specific characteristics. Leaders who indulge in or condone toxic behavior can erode employee performance and morale, harm customer relationships, and expose the organization to litigation. Here are some ways to ensure that your workplace remains civilized and respectful. | |||||||||||||||
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That’s the number of factors that organizations may need to consider to change the behavior of managers—and increase employee satisfaction at work. For example, research shows that as people gain power, they tend to lose their ability to understand people and situations accurately, leading to a deficit in empathy. Leadership training courses that emphasize soft skills, as well as programs to encourage mindfulness and self-awareness, may counter this to some extent. Formal mechanisms that reinforce desirable behaviors could also help: for instance, employee satisfaction with an immediate boss could become part of that leader’s performance evaluation. | |||||||||||||||
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ORDINARY PEOPLE | |||||||||||||||
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Truly toxic and destructive bosses may leave employees with no option but to quit. But not all dysfunctional leaders are inherently bad people; in such cases, it may be worthwhile for workers to adapt to their managers’ styles. Empathy, communicating clearly and frequently, and figuring out preferred work habits may help you find your groove with a difficult boss. Research led by McKinsey senior partners Aaron De Smet and Arne Gast and colleagues shows that old hierarchical models of leadership may be giving way to collaborative, connected, and compassionate ways of working that bring out everyone’s potential within the organization. | |||||||||||||||
Lead by being a good boss. | |||||||||||||||
— Edited by Rama Ramaswami, senior editor, New York | |||||||||||||||
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Leading Off: Who’s the boss? A leader’s guide to toxic work environments (2024)
Table of Contents
Look to improve others—and yourself
“I worked with a boss who was extremely controlling and denigrating, and I saw how my performance shrunk because I was so busy defending myself.”
References
References
- https://blog.playstation.com/2024/06/03/playstation-vr2-players-can-access-games-on-pc-with-adapter-starting-on-august-7/
- https://missionlocal.org/2024/06/da-candidate-ryan-khojasteh-distinguishes-himself-from-former-boss-chesa-boudin/
- https://www.abc.net.au/news/2024-06-03/federal-parliament-live-blog-june3-senate-estimates/103926298
- https://www.mckinsey.com/~/media/mckinsey/email/leadingoff/2024/06/10/2024-06-10d.html
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