How to troubleshoot Citi Online issues | Citi Australia (2024)

Citi acknowledges the Traditional Owners of the lands as Australia’s First Peoples and recognise their continuing connection to lands, water and country. We pay our respects to First Nations peoples and their Elders, past and present.

National Australia Bank Limited (ABN12004044937, AFSL and Australian Credit Licence230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN88004325080, AFSL and Australian Credit Licence238098) ("Citi") and has appointed Citi to provide transitional services.

This means that NAB is your product provider and references to 'we', 'us', or 'our' in relation to Citi branded products and services are generally references to NAB unless the context requires otherwise.

"Citi", "Citibank", "Citigroup", the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities.

The advice given on this website was prepared without taking into account your objectives, financial situation or needs, so before acting on it, you should consider the appropriateness of the advice having regard to your personal situation. You should also obtain and consider the associated product disclosure statement and terms and conditions that apply to the products and offers on this website, which are available by going to the offer page or by contacting our Customer Service Centre on132484. View Citi's and NAB's Financial Services Guide and Credit Guide.

How to troubleshoot Citi Online issues | Citi Australia (2024)

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